State Farm® Insurance Agent Victoria Carosella
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charles Bisesi
March 21, 2025
5
out of
5
rating by Charles Bisesi
"I had such a great experience getting life insurance with Juliana, she educated me on how much of a necessity it is and walked me through the process. 10/10 would recommend!"
Ruperto
March 21, 2025
5
out of
5
rating by Ruperto
"Having dealt with many auto insurance companies over the years, this office has gone above and beyond my expectations. They are very communicative and follow up on all of your questions or concerns. I urge any of my neighbors or people in my area to give them an opportunity for your insurance needs, you won't be disappointed."
Daniel Yoest
March 20, 2025
5
out of
5
rating by Daniel Yoest
"We recently moved from Atlanta and have had State Farm Insurance for 52 years and hated to leave our SF team there. I met Victoria at a Brownwood Square booth in December. When we finally arrive here I phoned her office and spoke with Dena Pickard and Dena was so good and knowledgeable getting us converted over to Florida. One evening she even worked late over the phone to make sure all needs were met for our house, cars and golf cart. Way to go DENA! She is a credit to your agency."
We responded:
"Thank you, Daniel, for sharing your experience! I'm happy to hear that Dena was able to assist you so effectively during your transition to Florida. Her dedication and knowledge truly make a difference, and we're grateful to have her on our team. If you need any further assistance or have questions, please feel free to reach out to our office."
Hilary Gill
March 19, 2025
1
out of
5
rating by Hilary Gill
"State Farm in general is good but this agent is VERY difficult to work with. I had car insurance with her then I moved and wanted to move my policy to a different agent (still State Farm) so that I could consolidate with my home owner’s policy. She gave me a really hard time and basically refused to do it. About 6 months later I found a better rate with USAA so I called to cancel. Same routine “oh we require proof of your new insurance before we’ll cancel…” blah blah blah. Really? Who died and made you DMV? It’s just another stall technique. Plus Victoria herself is always too busy to talk to you so you’re dealing with her assistants who have no authority. So done with her"
We responded:
"Hi Hilary, as requested, we transferred your policy on December 26, 2024, and it was your responsibility to sign the email confirmation sent by the regional office to complete the transfer. You did not finish the email that was sent to you, and that responsibility lies with you. I have spoken with you directly, and everything Juliana communicated to you falls within her responsibilities. I remain committed to my principles and will not compromise my values for any particular customer. Our process does not change based on what you request us to do, I will not allow you to place my team or myself in a situation that goes against my beliefs and the integrity of this office."
Ronda Baron Karp
March 19, 2025
5
out of
5
rating by Ronda Baron Karp
"I needed help getting a slow adjuster to review and approve a claim for personal property. The people at Victoria Carosella agency got right on it and the check was mailed the next day! Thanks Amanda!"
We responded:
"Thank you, Ronda, for sharing your experience! I'm glad to hear that Amanda and the team were able to assist you promptly. If you have any more questions, please don't hesitate to reach out. We're here to help!"
Michelle Clark
March 7, 2025
5
out of
5
rating by Michelle Clark
"I had State Farm insurance for many years back in Missouri and was pleased with the service I always got. When we moved to Florida I had to move one policy to a Florida State Farm agent. I called & talked to Angie Woodruff in to your office & she was so helpful in getting the policy moved. Very happy with the great service she gave me."
We responded:
"Thank you, Michelle, for sharing your experience! I'm glad to know that Angie was able to assist you with moving your policy to Florida. It's wonderful to hear that you received such helpful service. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Vic Garza
February 25, 2025
5
out of
5
rating by Vic Garza
"Angie extremely helpful. Answered all of my questions, gave quotes and signed me up. Rates quoted were better than my old insurer. I ended up with home, car and golf cart coverage. Was notified in timely fashion by home inspector who was also very professional and sent me photos of what he inspected. I would recommend to anyone who asked that I am very satisfied. V.E.G."
We responded:
"Thank you, Vic, for sharing your experience! I'm happy that Angie was able to assist you with your insurance needs and provide you with better rates. It's wonderful to know that you found our services professional and timely. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Geri Cavalluzzi
February 10, 2025
5
out of
5
rating by Geri Cavalluzzi
"Thank you Angie for helping us get homeowners insurance! It’s a pleasure working with you"
We responded:
"Thank you, Geri! I'm happy to hear that Angie was able to assist you with your insurance. It's wonderful to know you enjoyed working with her. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
karen baum
February 10, 2025
5
out of
5
rating by karen baum
"Angie was great finding me an auto insurance policy that met my needs at a reasonable price. She was very attentive and prompt when I contacted her with any questions."
We responded:
"Thank you, Karen, for sharing your experience! I'm happy to know that Angie was able to assist you in finding an auto insurance policy that fits your needs and budget. Her attentiveness and prompt responses are truly valued. If you have any more questions or need further assistance, feel free to reach out anytime."
Elton Sutherland
February 7, 2025
5
out of
5
rating by Elton Sutherland
"Angie was very helpful getting insurance for my vehicles in Florida. We called several times and she was very upbeat and answered all my questions."
We responded:
"Elton, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Angie was able to do just that for your auto policies! We appreciate you putting your trust in our office to help protect what matters most"
Sergey Antoshin
February 7, 2025
5
out of
5
rating by Sergey Antoshin
"Thanks Angie for being helpful and providing great rates on my vehicle insurance"
We responded:
"Thank you, Sergey, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
George Porter
February 6, 2025
5
out of
5
rating by George Porter
"Awesome service from start to finish"
We responded:
"Thank you, George! I'm glad you enjoyed the service from start to finish. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
stevencherry88
January 30, 2025
5
out of
5
rating by stevencherry88
"Was a very pleasant experience, agent was very kind and courteous."
We responded:
"Steven, your 5-star rating speaks volumes and we appreciate it! "
David Morris
January 30, 2025
5
out of
5
rating by David Morris
"Angie was very helpful in getting me signed up for auto insurance in FL and matching my coverage that I had had in my former state of residence. She was very knowledgeable, professional and great a person with whom to work. Everything went smoothly. You should give them a call."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Angie was able to assist you with your insurance needs and ensure a smooth transition. Her professionalism and expertise are truly valued. If you need assistance, feel free to reach out. We're here to help!"
Jessica Gross
January 30, 2025
5
out of
5
rating by Jessica Gross
"Angie was very sweet and very understanding she helped me get cheaper insurance than I already had I went from $223 to $173 thank you state farm"
We responded:
"Thank you, Jessica! I'm glad to hear that Angie was able to assist you in finding an insurance option that makes sense for you. It's wonderful to know that you had a positive experience with our team."
Tracy Coats
January 24, 2025
5
out of
5
rating by Tracy Coats
"Great experience and great rate. Dena helped explain policy and state differences to me as I came from out of state. She was informative and also very prompt in getting me my cards. I've already been telling my friends. Thank you so much."
We responded:
"Thank you, Tracy, for sharing your experience! I'm glad Dena was able to assist you with understanding the policy and state differences. It's wonderful to know she was prompt in getting your cards to you. We appreciate you recommending us to your friends. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Mike Manila
January 22, 2025
5
out of
5
rating by Mike Manila
"We were very pleased with the Service and Attention that Angie provided us when she quoted a homeowner's and auto polciy for the home that we just purchased along with bundling our autos. She was very helpful in explainging coverages and coordinating with our lender for closing."
We responded:
"Thank you, Mike, for sharing your experience! I'm glad Angie was able to assist you with your policies. Her ability to explain coverages and coordinate with your lender is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Vivian Borsella
January 22, 2025
5
out of
5
rating by Vivian Borsella
"Juliana was very helpful and went over each coverage that could benefit me. Had a very nice meeting with this young lady. I also liked Angie . She helped me with this new insurance."
We responded:
"Thank you, Vivian, for sharing your experience! I'm delighted to know that Juliana was able to assist you by explaining the coverages that could benefit you. It's wonderful to hear that you had a pleasant meeting with her. I'm also grateful for Angie's help with your new insurance."
Nick Davis
January 21, 2025
5
out of
5
rating by Nick Davis
"Amanda Martinez is 10 stars"
We responded:
"Thank you, Nick, for your fantastic feedback! We're so happy to hear that Amanda made such a positive impression. Our team is dedicated to providing exceptional service, and it's wonderful to know Amanda is delivering just that. "
Heather Baker
January 20, 2025
5
out of
5
rating by Heather Baker
"Angie was fabulous to work with. She answered all my questions quickly and followed up with me to see if I had any questions. I would definitely work with Angie and Victoria again and recommend them to others."
We responded:
"Thank you, Heather, for sharing your experience! I'm so happy to know that Angie provided you with quick and thorough assistance. It's wonderful to hear that you would recommend us to others. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"
Judith Kress
January 11, 2025
5
out of
5
rating by Judith Kress
"Being completely new to the state, I was pleasantly surprised to have so much help and support from State Farm Insurance. I definitely called the right agency locally and got all the help I needed for home and flood insurance. So quick and efficient! Special thanks to Josh who helped me get the coverage I needed but had not expected."
We responded:
"Thank you, Judith, for sharing your experience! I'm so happy we could assist you with your insurance needs. Josh is indeed a valuable part of our team, and I'm glad he was able to help you find the right coverage. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!"
Tom Hazit
December 18, 2024
5
out of
5
rating by Tom Hazit
"During the hurricanes, (Helene and Milton), I was unable to get insurance and could not close on my new home. Had to reschedule closing date. As soon as the hurricanes were no longer a threat, I was able to get Insurance on our new home. Dena was there to help me. Although I was stressed about closing on my Home, Dena assured me, everything was gonna be okay and was able to get my insurance started before my rescheduled closing date. She also went over all the Insurance covered . I also combined my auto insurance as well. Big difference in the price that we used to pay. Thank you, State Farm. Highly recommend Barb and Tom Kellerman"
We responded:
"Tom, Thank you for sharing your experience! I'm glad Dena could assist you during such a stressful time. It's wonderful to know she helped get your insurance sorted before your rescheduled closing date and provided clarity on your coverage. We appreciate your recommendation and are here for any future needs."
Cassandra Lucci
November 26, 2024
5
out of
5
rating by Cassandra Lucci
"Angie with Victoria Carosella's State Farm office was exceptional. My husband and I acquired a bus we are converting to an RV and we had some trouble seeking insurance. There are a lot of grumpy agents out there, but Angie was responsive, answered my questions, and was shockingly patient considering the experience I've had with other insurance agencies. I highly recommend State Farm and if you're in the Sumterville, FL area, I would give Angie a call. I'm very much happy with my experience and quite pleased with how seamless the process was."
We responded:
"Angie and our team are grateful for your kind words, Cassandra! We're glad to hear that Angie was able to assist you and your husband with your insurance. It's wonderful to know that her responsiveness and patience made the process seamless for you. If you need any further assistance, don't hesitate to reach out. Thank you for recommending us!"
David Walker
November 25, 2024
5
out of
5
rating by David Walker
"Had a very good experience with Angie.. would recommend"
We responded:
"David, thank you for sharing your positive experience with Angie! We're glad to know you had a good interaction and appreciate your recommendation. If you need any further assistance, our office is always here to help."
Joe B
November 23, 2024
5
out of
5
rating by Joe B
"Both Victoria and Angie were great always responding to questions in a timely manner. Because of the great customer service received, State Farm got my business. I recommend their agency to anyone looking to change companies and/or save money."
We responded:
"Joe, thank you for your wonderful review! I'm glad to hear that both Angie and our team could assist you promptly and effectively. We truly appreciate your recommendation and are happy to have earned your business. If you have any further questions or need assistance in the future, don't hesitate to reach out!"