State Farm® Insurance Agent Victoria Carosella
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Liermann
April 15, 2025
5
out of
5
rating by John Liermann
"Just joined the State Farm family after being dropped by my previous carrier as they pursued reducing their exposure in this market. I called for and received numerous quotes from numerous home insurance providers and after reviewing their proposals, decided to join State Farm. A big factor in my decision was my always prompt and courteous communication with Angie in the Agent's office. She always responded, was knowledgeable, and courteous. It's a real pleasure to be able to have someone with the answers to help with any issues that may arise whenever you call."
ACS Joel J.
April 14, 2025
5
out of
5
rating by ACS Joel J.
"It was a wonderful experience with Dana, her professionalism and patience with me made me want to do business with her ... because I don't like impatience salespeople who hound you for a decision."
We responded:
"Thank you, Joel, for sharing your experience! I'm happy to hear that Dana's professionalism and patience made such a positive impact. We truly value your business and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
Tim Cunningham
April 11, 2025
5
out of
5
rating by Tim Cunningham
"Julliana was Very Professional!"
William West
April 8, 2025
5
out of
5
rating by William West
"My experience with Dena from State Farm for my auto insurance was outstanding. Answer all my questions and concerns. The best part is she saved me over $500 a month."
We responded:
"Hi, William! Thanks so much for sharing that Dena helped answer all your questions and lowered your monthly expenses on your auto insurance. It's rewarding to know that you had such a positive experience working with her. We truly appreciate your trust in us!"
Claude Sand
March 31, 2025
5
out of
5
rating by Claude Sand
"Angie was very patient with me in my discussion about insurance needs of mine. She was very knowledgeable about all aspects of insurance with me. Thanks"
We responded:
"Thank you, Claude, for sharing your experience! I'm happy to hear that Angie was able to assist you with patience and expertise. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Bud Morrison
March 31, 2025
5
out of
5
rating by Bud Morrison
"Dena was the best to work with. She answered all of our questions and was great help."
We responded:
"Thank you, Bud, for sharing your experience! I'm happy to hear that Dena was able to assist you effectively and answer all your questions. It's wonderful to have her as part of our team. If you need any further assistance or have more questions, feel free to reach out to our office anytime."
Michael Barbee
March 29, 2025
5
out of
5
rating by Michael Barbee
"We were very pleased with how Dena prepared our quote on August 9, 2024. She also quickly added Deborah to the policy, ordered a sink hole inspection and adjusted the quote accordingly. The service from Dena and Victoria sold me on bundling my car insurance on February 12, 2025 with State Farm."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to know that Dena's efforts in preparing your quote and adjusting it to include Deborah were helpful. It's wonderful that our service convinced you to bundle your insurance with us. If you have any questions or need further assistance, feel free to reach out."
Ron Morin
March 28, 2025
5
out of
5
rating by Ron Morin
"Victoria did a great job in answering all my questions and made the process in switching my current insurance. I also want to acknowledge all of the staff that helped me out when I called with questions. I highly recommend Victoria's agency."
We responded:
"Thank you, Ron, for your wonderful feedback! I'm happy to hear that we could assist you with your insurance switch and answer all your questions. Our team is grateful for your recognition and is always here to help. We appreciate your recommendation and look forward to assisting you with any future needs!"
Glen Davis
March 27, 2025
5
out of
5
rating by Glen Davis
"Great customer service"
We responded:
"Thank you, Glen! I'm glad you appreciated the customer service."
Ernie Weslow
March 27, 2025
5
out of
5
rating by Ernie Weslow
"Went smoothly no problems"
We responded:
"Thank you, Ernie, for sharing your experience! I'm happy to know everything went smoothly for you. If you ever have any questions, feel free to reach out."
Cheryl Clothier
March 25, 2025
5
out of
5
rating by Cheryl Clothier
"Angie helped me, by first giving me a quote for my truck and RV. It was so much better than my last insurance company, which I had been with over 25 yrs. She quoted a better cost and it had same needs, so I switched."
We responded:
"Thank you, Cheryl, for sharing your experience! I'm happy to hear that Angie was able to assist you with a quote that met your needs and offered a better cost. It's wonderful to know that you found value in switching to us after so many years with your previous provider. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Joseph Wolschleger
March 24, 2025
5
out of
5
rating by Joseph Wolschleger
"When my homeowners insurance came up for renewal I searched for the best option. Angie was very helpful and we arrived at a great price by combining home and auto insurance. I have recommended them to my friends and family."
We responded:
"Thank you, Joseph, for sharing your experience! I'm glad Angie could assist in finding a great price. Your recommendations to friends and family mean a lot to us. If you need any further assistance, feel free to reach out anytime!"
Kelly Hammett
March 24, 2025
5
out of
5
rating by Kelly Hammett
"Thank you to Angie Woodruff at State Farm for taking such great care of us as we were looking in to switching from several different carriers and bundling everything. She has been responsive and helpful at every step, and I have no doubt that we are in very capable hands should/when a need arises. After shopping multiple carriers in my area and being told they don’t bundle, I am relieved to partner with State Farm and have the convenience and peace of mind I’ve been longing for. Switching to State Farm also saved us some money so we are very happy."
We responded:
"Thank you, Kelly, for sharing your experience! I'm delighted to hear that Angie was able to assist you effectively with your transition and insurance needs. It's wonderful to know that you feel confident and at ease with your decision to partner with us. We're also glad to have helped you save some money! If you have any questions or need further assistance, please feel free to reach out."
Charles Bisesi
March 21, 2025
5
out of
5
rating by Charles Bisesi
"I had such a great experience getting life insurance with Juliana, she educated me on how much of a necessity it is and walked me through the process. 10/10 would recommend!"
We responded:
"Thank you, Charles, for sharing your experience! I'm happy to hear that Juliana was able to help guide you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ruperto
March 21, 2025
5
out of
5
rating by Ruperto
"Having dealt with many auto insurance companies over the years, this office has gone above and beyond my expectations. They are very communicative and follow up on all of your questions or concerns. I urge any of my neighbors or people in my area to give them an opportunity for your insurance needs, you won't be disappointed."
We responded:
"Thank you, Ruperto, for your wonderful feedback! I'm happy to know that our team's communication and dedication have made a positive impact on your experience. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
Daniel Yoest
March 20, 2025
5
out of
5
rating by Daniel Yoest
"We recently moved from Atlanta and have had State Farm Insurance for 52 years and hated to leave our SF team there. I met Victoria at a Brownwood Square booth in December. When we finally arrive here I phoned her office and spoke with Dena Pickard and Dena was so good and knowledgeable getting us converted over to Florida. One evening she even worked late over the phone to make sure all needs were met for our house, cars and golf cart. Way to go DENA! She is a credit to your agency."
We responded:
"Thank you, Daniel, for sharing your experience! I'm happy to hear that Dena was able to assist you so effectively during your transition to Florida. Her dedication and knowledge truly make a difference, and we're grateful to have her on our team. If you need any further assistance or have questions, please feel free to reach out to our office."
Hilary Gill
March 19, 2025
1
out of
5
rating by Hilary Gill
"State Farm in general is good but this agent is VERY difficult to work with. I had car insurance with her then I moved and wanted to move my policy to a different agent (still State Farm) so that I could consolidate with my home owner’s policy. She gave me a really hard time and basically refused to do it. About 6 months later I found a better rate with USAA so I called to cancel. Same routine “oh we require proof of your new insurance before we’ll cancel…” blah blah blah. Really? Who died and made you DMV? It’s just another stall technique. Plus Victoria herself is always too busy to talk to you so you’re dealing with her assistants who have no authority. So done with her"
We responded:
"Hi Hilary, as requested, we transferred your policy on December 26, 2024, and it was your responsibility to sign the email confirmation sent by the regional office to complete the transfer. You did not finish the email that was sent to you, and that responsibility lies with you. I have spoken with you directly, and everything Juliana communicated to you falls within her responsibilities. I remain committed to my principles and will not compromise my values for any particular customer. Our process does not change based on what you request us to do, I will not allow you to place my team or myself in a situation that goes against my beliefs and the integrity of this office."
Ronda Baron Karp
March 19, 2025
5
out of
5
rating by Ronda Baron Karp
"I needed help getting a slow adjuster to review and approve a claim for personal property. The people at Victoria Carosella agency got right on it and the check was mailed the next day! Thanks Amanda!"
We responded:
"Thank you, Ronda, for sharing your experience! I'm glad to hear that Amanda and the team were able to assist you promptly. If you have any more questions, please don't hesitate to reach out. We're here to help!"
Michelle Clark
March 7, 2025
5
out of
5
rating by Michelle Clark
"I had State Farm insurance for many years back in Missouri and was pleased with the service I always got. When we moved to Florida I had to move one policy to a Florida State Farm agent. I called & talked to Angie Woodruff in to your office & she was so helpful in getting the policy moved. Very happy with the great service she gave me."
We responded:
"Thank you, Michelle, for sharing your experience! I'm glad to know that Angie was able to assist you with moving your policy to Florida. It's wonderful to hear that you received such helpful service. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Vic Garza
February 25, 2025
5
out of
5
rating by Vic Garza
"Angie extremely helpful. Answered all of my questions, gave quotes and signed me up. Rates quoted were better than my old insurer. I ended up with home, car and golf cart coverage. Was notified in timely fashion by home inspector who was also very professional and sent me photos of what he inspected. I would recommend to anyone who asked that I am very satisfied. V.E.G."
We responded:
"Thank you, Vic, for sharing your experience! I'm happy that Angie was able to assist you with your insurance needs and provide you with better rates. It's wonderful to know that you found our services professional and timely. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Geri Cavalluzzi
February 10, 2025
5
out of
5
rating by Geri Cavalluzzi
"Thank you Angie for helping us get homeowners insurance! It’s a pleasure working with you"
We responded:
"Thank you, Geri! I'm happy to hear that Angie was able to assist you with your insurance. It's wonderful to know you enjoyed working with her. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
karen baum
February 10, 2025
5
out of
5
rating by karen baum
"Angie was great finding me an auto insurance policy that met my needs at a reasonable price. She was very attentive and prompt when I contacted her with any questions."
We responded:
"Thank you, Karen, for sharing your experience! I'm happy to know that Angie was able to assist you in finding an auto insurance policy that fits your needs and budget. Her attentiveness and prompt responses are truly valued. If you have any more questions or need further assistance, feel free to reach out anytime."
Elton Sutherland
February 7, 2025
5
out of
5
rating by Elton Sutherland
"Angie was very helpful getting insurance for my vehicles in Florida. We called several times and she was very upbeat and answered all my questions."
We responded:
"Elton, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Angie was able to do just that for your auto policies! We appreciate you putting your trust in our office to help protect what matters most"
Sergey Antoshin
February 7, 2025
5
out of
5
rating by Sergey Antoshin
"Thanks Angie for being helpful and providing great rates on my vehicle insurance"
We responded:
"Thank you, Sergey, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
George Porter
February 6, 2025
5
out of
5
rating by George Porter
"Awesome service from start to finish"
We responded:
"Thank you, George! I'm glad you enjoyed the service from start to finish. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"