State Farm® Insurance Agent Victoria Carosella

"I had a wonderful experience working with Angie Woodruff at State Farm while getting my homeowners insurance set up for my home in the Villages, Florida. Angie was knowledgeable, responsive, and made the entire process simple and stress-free."

"Angie went ABOVE and Beyond when signing us up for a policy. She was sweet and very knowledgeable. Thank you again for all of your help!!!"

"She was friendly ,easy to understand and accommodating."

"I contacted Angie, at this agency, at the recommendation of my sister and I’m glad I did. There’s enough to arrange, when moving to a new state, and Angie made choosing insurance easy. In no time, I was covered, insurance cards were sent, and at a good price. Excellent customer service!"

"Very helpful and knowledgeable"

"Dena and the whole staff are great to deal with!!!!"

"Friendly professional group. Very responsive and timely."

"Very thorough and efficient. Great timely communication and a descent price."

"Easy and convenient to deal with. I had all of my questions answered. Immediate coverage for all my insurance needs."

"Excellent rates for Homeowners insurance. I have them my auto ins and my rates have been cut in half."

"As a retired insurance agent I appreciate Victorias expedience and thoughtful response to my insurance needs. Would highly recommend her for your insurance needs."

"We experienced excellent and timely service from Angie and Victoria. Very happy for the referral to this office."

"Amazing support and very easy!"

"Great Team! Knowledgeable and responsive!"

"Angie was a big help in getting our skoolie insured."

"True pleasure working with these professionals! Always available to answer all questions that arise, handle each request efficiently: I’m in Fort Myers,Fl"

"We worked with Angie W at Victoria’s State Farm Office on moving over both our auto and home insurance under their care and the experience so far has been fantastic. Quick response times, competitive pricing and very nice work flow followed by nice further support using the State Farm App on our phones. Victoria & her Agents have great systems in place, didn’t waste time and give us the assurance that we are in good hands."

"We've had a great experience working with Angie! She's very responsive and knowledgeable! We are so happy to have found State Farm!"

"I recently changed my car insurance to State Farm with Victoria at the Sumterville office and I reside in The Villages FL. Very fast, efficient and they saved me a significant amount of money. Great agent and office and I would highly recommend State Farm."

"Dena Pickard was very helpful in explaining the policy options and providing detailed quotes for the policies. She was able to answer all of my questions regarding the policy options. I was able to get Auto, RV, and Hopeowner's policies at competitive prices. I Also like that their office is located close to the Eastport area in The Villages."

"I gave this agency a try for a renters policy on one of my properties based on a recommendation from GEICO, and my experience was disappointing.

When the policy was sold to me, I was never asked whether I wanted personal property coverage. Instead, they added $68,000 in personal property coverage that I did not need, which increased the cost of my policy.

Then, when the renewal came around, it appeared the same thing was happening again. When I questioned it, the owner explained that this is how they sell it because otherwise they would need a signed form declining that coverage. That should have been clearly explained upfront.

Personal property coverage and sinkhole loss coverage were two of the main items that should have been clearly discussed with me before being included, since both increased the cost of the policy.

In January, I also contacted the office for a homeowners quote. The quote included more coverage than I actually wanted, and I was told they could not write it for less because of what their system required. I ended up going with another agent.

I also found the customer service lacking. When the policy was due, they would not send me mitigation information, which other agencies often provide as a courtesy. When I asked the owner about it, I was told they did not have time for that.

Overall, my issue with this office was the lack of transparency, poor communication, and limited customer service from Angie my rep. Based on my experience, I decided not to continue doing business with this agency."

"I recently transferred my home, car and golf cart insurance to Victoria Carosella - State Farm Insurance, in The Villages, Fl. I had an excellent experience working with Angie. She was professional, very knowledgeable, promptly returned calls and was very personable. We were able to significantly reduce the cost of our insurance, while also having confidence in our coverage. Great experience and I highly recommend."

"Angie was very helpful and answered all our questions"

"Everyone one has been great to work with and very responsive to any of our questions, thank you 😊"

"Angie was so great to work with. She was informative and helpful throughout out the entire process. I highly recommend Angie and State Farm for all your insurance needs."