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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tayton Rotenberry

Tayton Rotenberry

October 9, 2026

5  out of  5
rating by Tayton Rotenberry
"Professional and helpful thank you"
We responded:
"Tayton, thank you for taking the time to leave us a review! I'm happy to hear you found our service professional and helpful. Let us know if we can help with anything else!"
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LuAnn Hibbs

October 6, 2026

5  out of  5
rating by LuAnn Hibbs
"We are moving from Texas to The Villages and needed to switch our State Farm Insurance for our cars. I called Victoria Carosella Insurance after reading wonderful reviews on Google as well as The Villages webpages. Immediately she had our insurance policies in front of her, and she knew exactly what we needed in Florida. We received the quotes immediately. We also would need insurance for the new golf cart. All that was needed was a call to her to tell we picked it up. She was so easy to work with, was very knowledgeable of what we needed and immediately took care of everything!!! We were very pleased. We would recommend Victoria and her staff as they gave exceptional service!!!"
We responded:
"Thank you, LuAnn, for sharing your experience! I'm glad we could make your transition to The Villages smooth and handle your insurance needs promptly. It's great to know you found our service exceptional. We're here to help with anything else you might need, including that new golf cart!"
Profile photo of Lisa Cipriano

Lisa Cipriano

September 29, 2026

5  out of  5
rating by Lisa Cipriano
"Before moving to Florida, I did quite a bit of research to find the best insurance agency in the area, and my search kept leading me back to Victoria Carosella’s agency. I’m so glad it did! Angie has been incredibly knowledgeable, supportive, and an absolute pleasure to work with. She has made the entire process easy and comfortable, and I truly appreciate her help and guidance. I highly recommend Angie and the Victoria Carosella agency!"
We responded:
"Lisa, we appreciate your recommendation and are glad to have you with us! I'm happy to hear that Angie has been so helpful and made your transition to Florida smoother. Feel free to reach out if you need anything else!"
Profile photo of Paul McKenzie

Paul McKenzie

September 27, 2026

5  out of  5
rating by Paul McKenzie
"They have a great office. My recent annual review with Megan went far better than I expected. She is very knowledgeable and really cared about helping me understand my options and make the best choices. Thank you Megan for an awesome job!"
We responded:
"Paul, I'm happy to hear that your annual review with Megan exceeded your expectations. We always aim to provide knowledgeable and caring service, and it's great to know Megan delivered just that. We're always happy to help if anything comes up."
Profile photo of Kathy Dees

Kathy Dees

September 25, 2026

5  out of  5
rating by Kathy Dees
"Megan was great. She was very knowledgeable and answered all my questions. She explained things very well."
We responded:
"Thank you, Kathy! I'm happy to hear that Megan was able to assist you so effectively and provide clear explanations. We always aim to make sure your questions are answered thoroughly. We're always here to help if anything comes up!"
Profile photo of Donald Fox

Donald Fox

September 24, 2026

5  out of  5
rating by Donald Fox
"I worked with Angie and could not get better service. Thank you. After being with another company for over 52 years,I still decided to go with State Farm in the Villages, Florida"
We responded:
"Thank you, Donald! I'm happy to hear that Angie provided you with such great service. It's wonderful to know that after so many years with another company, you chose to join us at State Farm in the Villages. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Jim P

Jim P

September 24, 2026

5  out of  5
rating by Jim P
"Worked with Angie who was very experienced with our situation guiding us seamlessly through the process. We couldn’t be more satisfied with the outcome."
We responded:
"Hey, Jim! Thank you for recognizing Angie and the care she brought to your auto insurance experience. We appreciate hearing that her experience and guidance made the process easy to navigate and left you so satisfied with the outcome!"
Profile photo of Denine Priddy

Denine Priddy

September 15, 2026

5  out of  5
rating by Denine Priddy
"Angie was Awesome staying in contact with me as I work 2 jobs and my schedule changes often,,, she was persistent in a great way!!!!!"
We responded:
"Denine, thank you for taking the time to leave us a review! I'm happy to hear that Angie was able to stay in touch and accommodate your busy schedule. We're glad to have been able to assist you. Feel free to reach out if you need anything else!"
Profile photo of Ben K

Ben K

September 10, 2026

5  out of  5
rating by Ben K
"Wonderful people in that office!! Always very helpful and supportive!!"
We responded:
"Ben, thank you for taking the time to leave us a review! I'm happy to hear that you find our team helpful and supportive. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
Profile photo of Audrey Swearingen

Audrey Swearingen

September 10, 2026

5  out of  5
rating by Audrey Swearingen
"I never had a insurance company call me in see how my experience was or if they could help me with anything intell I switched to Statefarm they have been a great blessing to me. Very helpful in caring for there customers . 😀"
We responded:
"Audrey, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our office. We always strive to be helpful and attentive to our customers' needs. We're glad to have you with us! Feel free to reach out if you need anything else."
Profile photo of Robin Evans

Robin Evans

September 1, 2026

5  out of  5
rating by Robin Evans
"And like a good neighbor ....
This is spot on! Very professional, polite and knowledgeable. Had me fixed up with what I need at a great price. So if you're needing insurance of any type, this is it.
Thank you
Robin - Webster Florida"
We responded:
"Thank you, Robin! I'm happy to hear that you found our service professional and helpful. It's great to know we could assist you with your insurance needs at a price that works for you. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Rockford Cannon

August 19, 2026

1  out of  5
rating by Rockford Cannon
"No time to call clients back"
We responded:
"We take reviews seriously; however, we are unable to locate any record of this individual or verify any interaction with our office. We kindly ask that reviews reflect actual customer experiences."
Profile photo of Janet Walker

Janet Walker

August 3, 2026

5  out of  5
rating by Janet Walker
"Angie and Victoria helped us get insurance for our new home. They were professional and very friendly"
We responded:
"Thank you, Janet! I'm happy to hear that we could assist you with your new insurance. We strive to provide professional and friendly service to everyone. We're always here if you need anything else!"
Profile photo of Diana Markley

Diana Markley

July 31, 2026

5  out of  5
rating by Diana Markley
"The services we received were excellent. The office was very knowledgeable and very pleasant to work with. Oh, and they answered every phone call. It was not automated like our previous insurance, where you could not talk to a real person. Every question was answered and explained. Thank you State Farm!"
We responded:
"Thank you, Diana! I'm happy to hear that you found our office knowledgeable and pleasant to work with. We believe in the importance of personal service, so I'm glad you appreciated being able to speak with a real person and get your questions answered. We appreciate your support!"
Profile photo of Jacob Hutchens

Jacob Hutchens

July 28, 2026

5  out of  5
rating by Jacob Hutchens
"So friendly. Really easy to work with. Had coverage for my vehicle super fast!"
We responded:
"Jacob, thank you for taking the time to leave us a review! I'm happy to hear that you found our team friendly and the process quick and easy. We're here to make things as smooth as possible for you. Let us know if we can help with anything else!"
Profile photo of Todd schuch

Todd schuch

July 28, 2026

5  out of  5
rating by Todd schuch
"The staff has always been friendly and professional."
We responded:
"Todd, thank you for taking the time to leave us a review! I'm happy to hear that our staff has been friendly and professional during your visits. We appreciate your support!"
Profile photo of Paul Ferguson

Paul Ferguson

July 10, 2026

5  out of  5
rating by Paul Ferguson
"Victoria Carosella's State Farm office was great to work with. As new residents of the area, her office was recommended to us and we are so fortunate it was. All staff we worked with with knowledgeable, timely and pleasant to work with. Highly recommend them."
We responded:
"Thank you, Paul! I'm really happy to hear that our office made your transition to the area a bit smoother. It's wonderful to know that our team was able to provide you with knowledgeable and pleasant service. We appreciate your recommendation! Let us know if we can help with anything else!"
Profile photo of Rhett Bain

Rhett Bain

July 2, 2026

5  out of  5
rating by Rhett Bain
"A dear friend suggested that we give Angie a call and BOOM we're saving $6k/yr from our USAA policy that i had for 47 years. Great service, friendly and professional service. Thank you!!!!"
We responded:
"Rhett, thank you for taking the time to leave us a review! I'm so happy to hear that Angie was able to help you save significantly on your policy. We strive to provide friendly and professional service to everyone who walks through our doors. We're glad to have you with us! Feel free to reach out if you need anything else!"
Profile photo of Heather Hillhouse

Heather Hillhouse

June 30, 2026

5  out of  5
rating by Heather Hillhouse
"I had a wonderful experience working with Angie Woodruff at State Farm while getting my homeowners insurance set up for my home in the Villages, Florida. Angie was knowledgeable, responsive, and made the entire process simple and stress-free."
We responded:
"Heather, thank you for taking the time to leave us a review! I'm happy to hear that Angie was able to make the process smooth and straightforward for you. We appreciate your feedback and are here if you need anything else!"
Profile photo of Nicole Powell

Nicole Powell

June 30, 2026

5  out of  5
rating by Nicole Powell
"Angie went ABOVE and Beyond when signing us up for a policy. She was sweet and very knowledgeable. Thank you again for all of your help!!!"
We responded:
"Nicole, thank you for taking the time to leave us a review! I'm so happy to hear that Angie provided you with such excellent service. We always aim to go above and beyond for our customers. We're always here if you need anything else!"
Profile photo of Frank Kerr

Frank Kerr

June 16, 2026

5  out of  5
rating by Frank Kerr
"She was friendly ,easy to understand and accommodating."
We responded:
"Frank, I'm happy to hear that you found the experience friendly and accommodating! We always aim to make things easy to understand. Let us know if we can help with anything else!"
Profile photo of L LR

L LR

June 5, 2026

5  out of  5
rating by L LR
"I contacted Angie, at this agency, at the recommendation of my sister and I’m glad I did. There’s enough to arrange, when moving to a new state, and Angie made choosing insurance easy. In no time, I was covered, insurance cards were sent, and at a good price. Excellent customer service!"
We responded:
"Thank you, L LR! I'm happy to hear that Angie was able to make your transition to a new state smoother and that you found our service excellent. It's great to know you felt well taken care of and got a good deal. We're always here if you need anything else!"
Profile photo of Steve Austin

Steve Austin

June 4, 2026

5  out of  5
rating by Steve Austin
"Very helpful and knowledgeable"
We responded:
"Steve, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and knowledgeable. We always strive to provide the best service possible. Feel free to reach out if you need anything else!"
Profile photo of Dano Devine

Dano Devine

June 2, 2026

5  out of  5
rating by Dano Devine
"Dena and the whole staff are great to deal with!!!!"
We responded:
"Hey, Dano! Thank you for the great review and for trusting us with your motorcycle and homeowners insurance needs. I’m so happy to hear you’ve had such a positive experience with Dena and our office. We truly appreciate your support and your kind words about our team."
Profile photo of Ed Waller

Ed Waller

May 15, 2026

5  out of  5
rating by Ed Waller
"Friendly professional group. Very responsive and timely."
We responded:
"Thank you, Ed! I'm happy to hear that you found our team friendly and professional. We strive to be responsive and timely in all our interactions. If you ever need anything else, feel free to reach out!"