Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peter Koutroulas

Peter Koutroulas

September 25, 2024

5  out of  5
rating by Peter Koutroulas
"Angie W. was great to work with on auto and homeowners. She was always available and able to answer any questions. I recommend using her for any insurance needs."
We responded:
"Peter, thank you for your wonderful review! I'm glad to hear that Angie was able to assist you with your auto and homeowners insurance needs. It's great to know she was always available to answer your questions. We appreciate your recommendation and look forward to helping you with any further insurance needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Miles Leindecker

Miles Leindecker

September 24, 2024

5  out of  5
rating by Miles Leindecker
"Angie helped provide me quick and easy service on securing my home insurance quote. Easy and painless process with great customer service and communication. Thank you Angie!"
We responded:
"Thank you, Miles, for sharing your experience! I'm glad Angie could assist you with securing your home insurance quote so efficiently. We pride ourselves on providing great customer service and clear communication. If you have any further questions or need assistance, don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Melissa Fisher

Melissa Fisher

September 23, 2024

5  out of  5
rating by Melissa Fisher
"Angie was great; answered all my questions and was quick to get everything set up when we were in a time crunch!"
We responded:
"Melissa, thank you for your wonderful review! I'm glad Angie could assist you so efficiently and answer all your questions, especially when you were in a time crunch. We appreciate your feedback and are here for any insurance needs you may have. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of TIMOTHY HAMMOND

TIMOTHY HAMMOND

September 23, 2024

5  out of  5
rating by TIMOTHY HAMMOND
"It was a pure to work with Angie. We found her to be extremely knowledgeable. Great customer service and could answer all of our questions."
We responded:
"Thank you, Timothy, for your wonderful review! I'm glad to hear that Angie provided you with knowledgeable and exceptional customer service. It's great that she could answer all your questions. We appreciate your feedback and look forward to assisting you with any further insurance needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of jacqueline clinton

jacqueline clinton

September 16, 2024

5  out of  5
rating by jacqueline clinton
"Dena was very friendly and knowledgeable, she made the process easy."
We responded:
"Thank you, Jacqueline, for your wonderful review! I'm glad to hear that Dena was able to make the process easy for you with her friendly and knowledgeable approach. We appreciate your feedback and look forward to assisting you with any future needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Thomas W

Thomas W

September 11, 2024

5  out of  5
rating by Thomas W
"I received and email from Angie as I was shopping for more affordable car insurance and later (a few days), Angie called me to ask if I had time to review the quote. I told her I hadn't so she explained it over the phone and sold me on State Farm. Angie was the best in answering all my questions and was very professional. I believe I will be a State Farm customer for many years to come. Thanks so much Angie 🙏 and God bless you. 😊"
We responded:
"Thank you, Thomas, for your wonderful review! I'm glad Angie could assist you in finding the right auto insurance and answering all your questions. We appreciate your trust and look forward to serving you for many years. If you need any further assistance, don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Michael Rubin

Michael Rubin

September 11, 2024

5  out of  5
rating by Michael Rubin
"Angie was very , helpful and knowledgeable . Was a pleasure to work with her!"
We responded:
"Michael, thank you for your wonderful review! I'm glad to hear that Angie was helpful and knowledgeable during your experience. We appreciate your kind words and look forward to assisting you with any future needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Dee Dzura

Dee Dzura

September 11, 2024

5  out of  5
rating by Dee Dzura
"I recommend Victoria Carosella Agency and Dena Newell for insurance needs. They are very efficient and have competitive pricing."
We responded:
"Dee, thank you for your recommendation! I'm glad to know that you found our team, especially Dena, efficient and our pricing competitive. We appreciate your support and are here for any future insurance needs you may have. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Dave Weber

Dave Weber

September 4, 2024

5  out of  5
rating by Dave Weber
"Amanda was extremely helpful when the rental car portion of our claim was messed up by Hertz. Kuddos to the state farm claims team and Enterprise for a quick solution to the problem. Amanda followed up to makes sure rest of claim was handled well. Very nice to hear from State Farm when it is not an invoice. Thank you to Victoria, Mandy and the rest of the team!!"
We responded:
"Thank you, Dave, for your wonderful review. I'm glad Amanda and the rest of our team could assist you with the rental car issue and ensure the rest of your claim was handled smoothly. It's always our goal to provide excellent service and follow-up. If you need any further assistance, feel free to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Prog Rock

Prog Rock

August 28, 2024

5  out of  5
rating by Prog Rock
"Dena @ your office is an absolute gem! She handled the transfer of our policies from another state with status updates, ensuring all of our concerns and questions were answered throughout the process. Thank you Dena for your friendly professionalism."
We responded:
"Thank you for your wonderful review. I'm glad Dena could assist you with the transfer of your policies and provide the updates and answers you needed. We appreciate your feedback and are here for any future needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Craig

Craig

August 28, 2024

5  out of  5
rating by Craig
"Dina was very helpful and knew what she was doing to help me with getting me the insurance I needed, I had usaa and had them for 10 years plus and now I hope to stay with State Farm and have Dina as a agent for ever. Thank u dina."
We responded:
"Craig, thank you for your kind review. I'm glad Dena was able to assist you with your insurance needs and that you found her knowledgeable and helpful. We appreciate your trust in us and look forward to serving you for many years to come. If you ever need further assistance, don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of TOBY Farmer

TOBY Farmer

August 28, 2024

5  out of  5
rating by TOBY Farmer
"Like thousands of other floridians I was screwed over by Farmers ins, but with the help I got from Josh Waldrop, and the great group at Victoria Carosella insurance, we were able to manage the damage that those worthless bunch of boot licking communisis at Farmers ins left for the people of this great state. Thans again, Josh."
We responded:
"Thank you, Toby, for your positive feedback. I'm glad Josh and our team could assist you with your insurance needs. We appreciate your business and are here if you need anything. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of L M

L M

August 26, 2024

5  out of  5
rating by L M
"Seems very knowledgeable and only appointments by phone"
We responded:
"Thank you for your positive feedback. I'm glad you found our knowledge helpful. If you need any further assistance or have questions, feel free to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Susan Hakim

Susan Hakim

August 26, 2024

5  out of  5
rating by Susan Hakim
"Dena from State Farm was my initial contact when looking for new home insurance. She was knowledgeable, compationate of my situation and knew what I needed. Dena and team are the best!! Thank you for making me feel less stress and your service. Truly is first class service."
We responded:
"Susan, thank you for your wonderful review. I'm glad to hear that Dena was able to assist you with your home insurance needs and provide compassionate and knowledgeable service. Our team strives to make the process as stress-free as possible. We appreciate your kind words and are here for any future needs you may have. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of D Lin

D Lin

August 20, 2024

5  out of  5
rating by D Lin
"Just purchased a home in the villages and was shopping around for home owners insurance. Called 3 state farm agencies in the area. One did not call me back, one gave a quote, but added miscellaneous additional coverages that I did not ask for, Dena at Victoria carosella's state farm agency provided me with an immediate quote and worked to get me the best price for the coverage that I needed without any additional unneeded coverages."
We responded:
"Thank you for your review. I'm glad Dena could assist you promptly and provide the coverage you needed without unnecessary additions. We appreciate your business. If you have any further questions or need assistance in the future, feel free to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Paul Barakauskas

Paul Barakauskas

August 20, 2024

5  out of  5
rating by Paul Barakauskas
"Angie team came highly recommended as we searched for insurance coverage following a move from Massachusetts to Florida. A phone call with her office was all it took to convince us the recommendations were helped deserved. She and her team were genuinely interested in helping us, answering every question and offering solid alternatives to bundle our various policies."
We responded:
"Thank you, Paul, for the 5-star rating. I'm happy you had a positive experience with our office. If you need any further assistance, we're here to help. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Elizabeth Marano

Elizabeth Marano

August 19, 2024

5  out of  5
rating by Elizabeth Marano
"I called and spoke to Angie and she was able to get me the same automobile insurance that I had with another insurance carrier for a lot less money."
We responded:
"Elizabeth, thank you for your wonderful review! I'm glad Angie could assist you in finding the same automobile insurance at a lower cost. We appreciate your feedback and are here for any future needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Annette Madrigal

Annette Madrigal

August 19, 2024

5  out of  5
rating by Annette Madrigal
"I dealt with Angie and she amazing and was always available. She answered every question and was patient. She is very pleasant to work with. I have called State Farm in the past and I finally went with State Farm. Thank you Angie"
We responded:
"Annette, thank you for your wonderful review! I'm glad to hear that Angie was able to assist you so effectively and that you found her pleasant and patient. We appreciate your decision to choose State Farm and look forward to continuing to serve you. If you have any further questions or need assistance, please don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Thomas Madigan

Thomas Madigan

August 6, 2024

5  out of  5
rating by Thomas Madigan
"I was very happy with Angi giving me the answers to my questions and being courteous and not pushy. Everything went as I was told it would be. Great job!!!"
We responded:
"Hey Thomas, Thanks a lot for your awesome review! I'm so happy Angi could assist you with your questions and provide courteous service. We always aim to make the process smooth and straightforward. If you need anything else, we're here for you! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of jr torres

jr torres

August 5, 2024

5  out of  5
rating by jr torres
"I was looking for a better quote for car insurance and I went to Victoria Carosella office. Dena's she was very responsive to what I need. She was able to give me a great rate. She is very professional and extremely nice...."
We responded:
"Hey Jr, thanks a lot for your awesome review! I'm so glad Dena could help you find a great rate and provide the professional and friendly service you deserve. If you need anything else or have more questions, feel free to reach out anytime! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Alan Tekel

Alan Tekel

August 5, 2024

5  out of  5
rating by Alan Tekel
"I spoke with Angie from state farm because I felt my former insurer sent my rates on auto through the roof and explained where I was on what I had on my now former policy. She was very kind, not pushy trying to sell me and actually wound up with better coverage a much cheaper rate and very polite and really appreciated that she took a nice understanding and obviously I hope to avoid ever having to be involved in an insurance related manner and we talked, we laughed, she gave me options based on my information and not only did my rates go down but I wound up with much better coverage and I can't thank her enough or State Farm which seems to care more than most i have dealt with. God bless them all. It was a really nice experience."
We responded:
"Hi Alan! Thanks so much for sharing your experience! I'm really happy Angie could help you find better coverage at a cheaper rate. It's great to know you felt understood and appreciated during your conversation. We’re always here if you need anything else. God bless you too! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Karen Williams

Karen Williams

July 31, 2024

5  out of  5
rating by Karen Williams
"Angie did a fabulous job in helping me switch my homeowners and auto insurance to State Farm. She was clear and thorough in explaining and comparing my coverage and available options. She’s friendly, professional, and diligent in following up whenever I had questions. Angie’s an asset to her company!"
We responded:
"Hi Karen! Thanks a lot for your awesome review! I'm so glad Angie could help you switch your homeowners and auto insurance to State Farm. It's great to know she was clear, thorough, and friendly throughout the process. I'll definitely let her know she's an asset to our team! If you have any more questions or need further assistance, feel free to reach out anytime. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Leah

Leah

July 29, 2024

5  out of  5
rating by Leah
"5 stars!! Dena was so helpful and professional from start to finish. Dena made the experience smooth and easy. She was also able to save me money which was most important."
We responded:
"We are pleased to receive your glowing 5-star rating, Leah! Thank you so much for taking the time to share your positive experience with Dena, it's rewarding to hear that she ensured you a smooth and easy process along with cost savings. Please don't hesitate to reach out to our office if you require further assistance on your insurance needs! - Victoria Carosella - State Farm Insurance Agent"
Profile photo of Martin Traud

Martin Traud

July 24, 2024

5  out of  5
rating by Martin Traud
"We recently moved to Florida & needed to obtain Florida-approved auto insurance. My agent, Victoria Carosella, was very courteous, knowledgeable and professional. She was able to get us a most-agreeable rate, as well as answer all of our questions. I wish that our previous agent was nearly as competent & helpful!!. Glad that we made the switch!"
We responded:
"Wow, Martin, thank you for the insightful review! I'm grateful for the opportunity to get you settled with Florida-approved auto insurance and happy to hear that you found our service courteous, knowledgeable, and professional. It's great to know you're happy with the rate and for all the answers to your insurance questions. If you ever need anything else, don't hesitate to reach out! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Profile photo of Rebecca Ledogar

Rebecca Ledogar

July 23, 2024

5  out of  5
rating by Rebecca Ledogar
"Dena was a pleasure to work with."
We responded:
"Hi Rebecca! I'm so glad to hear that Dena was a pleasure to work with! If you need anything else, feel free to reach out. Thanks for the great review! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"