State Farm® Insurance Agent Victoria Carosella
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cindy Kella
August 15, 2025
5
out of
5
rating by Cindy Kella
"We spoke with Angie Woodruff and she was very helpful in acquiring insurance for both our new home and cars. We was prompt in returning any of our calls and answering questions. Angie was courteous and anticipated many of our questions. I will be recommending her to my friends"
We responded:
"Thank you, Cindy! I'm so happy to hear that Angie was able to assist you effectively with your insurance needs. It's wonderful to know she was prompt and courteous throughout the process. We appreciate your recommendation and are here if you need anything else!"
Cathy Gentry
August 11, 2025
5
out of
5
rating by Cathy Gentry
"Great experience. Dena was very knowledgeable"
Pam Freese
August 11, 2025
5
out of
5
rating by Pam Freese
"When we bought our new place in FL, we decided to bundle all our insurance with State Farm. Not only was Dena patient in getting all our information for the 7 insurance polices, she was able to save us quite a bit a bit of money each month. We are very grateful for her!"
Cindi Mainer
August 11, 2025
5
out of
5
rating by Cindi Mainer
"Dena was exceptional. Courteous and professional. We appreciate it so much!"
Mayre Urdaneta
August 4, 2025
5
out of
5
rating by Mayre Urdaneta
"Very friendly and prompt response"
We responded:
"Thank you, Mayre! I'm happy you found our team friendly and prompt. We always strive to provide excellent service. Let us know if there's anything else we can assist you with!"
Jonah Schuch
July 30, 2025
5
out of
5
rating by Jonah Schuch
"Dena was amazing in help me get my car and golf cart insurance. Then later helping me switch to my homeowners insurance saving me a ton of money highly recommend Dena for all your needs!"
We responded:
"Thank you, Jonah! I'm happy to hear that Dena was able to assist you with your insurance needs and help you save money. We appreciate your recommendation and are here for any other insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
Alicia Woodall
July 30, 2025
5
out of
5
rating by Alicia Woodall
"Angie was such a nice and knowledgeable agent. She explained everything throughly and found a deal for me that was much better than what I had before. I definitely recommend her. I now have bundle insurance that is worth more and costs less than the sole car insurance I had before."
We responded:
"Thank you for your review, Alicia! I'm delighted to hear that Angie provided you with such a positive experience and helped you find a better insurance deal. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
Us Two MEDINA
July 30, 2025
5
out of
5
rating by Us Two MEDINA
"Initially, we approached the prospect of engaging an agent outside of The Villages with some reservation, and we have deliberately delayed this review for eight months to ensure a comprehensive evaluation. From the initial phone contact with Amanda to the finalization of your policy by Dina, followed by the subsequent addition of your golf cart by Julianna and the successful transfer of your son's coverage by Angela, the interactions have consistently demonstrated respect and genuine care. This level of service is uncommon, yet undeniably present. While we have not previously submitted a review, their exceptional performance warrants this acknowledgment."
We responded:
"Hey, Us Two Medina! Thanks so much for sharing that about your experience with our team. We understand it can feel uncertain to work with someone outside of your area, so it means a lot that you trusted us and took the time to evaluate the experience over several months. We are so glad Amanda made a strong first impression on the phone and that Dena was able to finalize your policy smoothly. It is also wonderful to hear that Juliana helped you add your golf cart with ease and that Angela successfully handled the transfer of your son's coverage. Each of them takes pride in making the process as simple and supportive as possible. We know how important it is to feel respected and cared for, and it is encouraging to hear you felt that consistently from start to finish. Your feedback lets us know we are on the right track in how we serve customers. Thank you again for sharing your thoughtful review and for choosing us to handle your insurance needs."
Rebecca Hoffman
July 23, 2025
5
out of
5
rating by Rebecca Hoffman
"Great service! Angie Woodruff was easy to work with, knowledgeable and responded quickly to my questions. Thanks!"
We responded:
"Thank you for your review, Rebecca! I'm happy to hear that Angie provided you with knowledgeable and prompt service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Steven Gray
July 23, 2025
5
out of
5
rating by Steven Gray
"Attentive , good at responses and answering questions"
We responded:
"Thank you for your review, Steven! I'm happy you found our team attentive and responsive to your questions. We’re here to help with any of your insurance needs!"
David Segrest
July 23, 2025
5
out of
5
rating by David Segrest
"Great person, goes out of her way to provide the best service possible, to fit your budget. Constantly call’s and checks on her customers. Absolutely one of the best agents to work with."
We responded:
"Thank you for your review, David! I'm happy to know that you appreciate the effort we put into providing personalized service. It's important to us to stay connected with my customers and ensure their needs are met. Let me know if there's anything else I can assist you with!"
Jennifer Jones
July 21, 2025
5
out of
5
rating by Jennifer Jones
"Angie was great! Answered all my questions and set my policy up. It is worth mentioning that I called very close to closing time and she still did everything I needed."
We responded:
"Thank you for your review, Jennifer! I'm happy to hear that Angie was able to assist you so effectively, even close to closing time. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Joseph Fleming
July 18, 2025
5
out of
5
rating by Joseph Fleming
"I highly recommend Dena Pickard. She is very knowledgeable, patient, and understanding. She walked us through all of our options. Explained everything and followed up afterwards. She is very responsive to all of our questions."
We responded:
"Thank you, Joseph! I'm happy to hear about your positive experience with Dena. Her dedication to providing clear explanations and being responsive is something we truly value. If you have any more questions or need assistance in the future, feel free to reach out!"
Leonard Caruso
July 15, 2025
5
out of
5
rating by Leonard Caruso
"I went looking for some new auto insurance and she was very helpful. Did a very good job and got more rates down and anytime I had a question she was very willing and helpful. Thanks for all the hard work you've done and now appreciate it very much. Angel, you are very good, sells and a very good representative for State farm. Thank you ma'am."
We responded:
"Thank you for your review, Leonard! I'm happy to hear that Angel was able to assist you effectively with your auto insurance needs. It's great to know she provided helpful service and worked to get you better rates. We appreciate your kind words and are here for any other questions or needs you might have. Thanks for choosing us!"
Scott Pinto
July 14, 2025
5
out of
5
rating by Scott Pinto
"Switching our home and auto over to State Farm with the help of representative Dena could not have any smoother. Dena was very great at explaining everything and checking to see which discounts were available to us. Very pleased with our transfer over to State Farm."
We responded:
"Thank you for your review, Scott! I'm happy to hear that Dena made your transition to State Farm smooth and informative. It's wonderful to know you're satisfied with the service and the discounts available. If you have any questions or need further assistance, feel free to reach out anytime!"
Dennis H
July 9, 2025
5
out of
5
rating by Dennis H
"We recently moved to Florida and needed to get all new insurance. I am so glad we found Dena at State Farm. Dena was very professional, knew the products and was very responsive. It was a pleasure finding a person (Dena) who truly enjoys helping others. Thanks!"
We responded:
"Thank you for your review, Dennis! I'm happy to hear that Dena was able to assist you with your insurance needs after your move to Florida. It's wonderful to know that her professionalism and responsiveness made a positive impact. We’re here to help with any future insurance needs you may have!"
terri hittle
July 5, 2025
5
out of
5
rating by terri hittle
"Angela was very helpful and was able to find me a new insurance policy which came in a much lower monthly premium for full coverage. She was professional, polite, encouraging, and very friendly. I encourage anyone to contact her for your insurance needs"
We responded:
"Thank you for your review, Terri! I'm happy to hear that Angela was able to assist you with finding a more affordable insurance policy. Her professionalism and friendly approach are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Dave Saxe
June 30, 2025
5
out of
5
rating by Dave Saxe
"One word, Outstanding! Friendly, helpful, understanding, and on-point! Exactly what everyone wants with their insurance needs. I highly recommend Gina for all your insurance needs: we bought autos-home-golf cart…"
We responded:
"Thank you for your fantastic review, Dave! I'm so happy to hear that Gina provided such friendly and helpful service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Richard Sherman
June 30, 2025
5
out of
5
rating by Richard Sherman
"I needed some immediate assistance with an issue I was having with the DMV and she was able to help me resolve the issue in record time."
We responded:
"Thank you, Richard! I'm happy to hear that we could assist you quickly with your DMV issue. Our office is always here to provide support whenever you need it. Let us know if there's anything else we can help with!"
Noel Aquino
June 30, 2025
5
out of
5
rating by Noel Aquino
"Angie is fantastic! She went above and beyond as an agent and was available for any of my questions and in helping me secure my policy!"
We responded:
"Noel, thank you for your wonderful feedback! I'm happy to hear that Angie provided such excellent service and was able to assist you with your policy. We’re always here to help with any questions or needs you might have in the future. Thanks for choosing us!"
Arielle Bond
June 25, 2025
5
out of
5
rating by Arielle Bond
"Angie was a great State Farm agent to work with. She is thorough & very knowledgeable about all insurance. I’m glad that we chose to work with Angie ."
We responded:
"Arielle, thank you for your wonderful feedback! I'm happy to hear that Angie provided thorough and knowledgeable service. We appreciate your trust in us. Let us know if we can assist with anything else!"
Terry Terfinko
June 23, 2025
5
out of
5
rating by Terry Terfinko
"I recommend this agency, I worked with Angie Woodruff for my homeowners policy. It was a great experience, she was responsive and easy to work with. Very professional and knowledgeable."
We responded:
"Thank you, Terry! I'm happy to hear about your positive experience with Angie. Her professionalism and knowledge are truly valued in our office. If you need any further assistance, feel free to reach out!"
Pamela Woodard
June 23, 2025
5
out of
5
rating by Pamela Woodard
"When I decided to change auto insurance companies, I received information from several companies and asked they contact me on a specific day and time. Only one person responded and that was Angie Woodruff from State Farm. I was given answers to all my questions and concerns. Angie was very knowledgeable and personable. She always returned my call while I was making the transition and explained the policy to my satisfaction. Experience makes me cautious in situations like this, but Angie made me feel very comfortable about leaving a company I've been with 48 years."
We responded:
"Thank you, Pamela, for sharing your experience! I'm happy to hear that Angie was able to assist you so effectively and make your transition smooth and comfortable. It's wonderful to know that her knowledge and personable approach made a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
David Langdon
June 23, 2025
5
out of
5
rating by David Langdon
"I had a great experience with Dana"
We responded:
"Thank you, David! I'm happy to hear that you had a great experience with Dana. Our team is dedicated to providing excellent service, and it's wonderful to know Dana made a positive impact. If you have any questions or need further assistance, feel free to reach out!"
Richard Wolfley
June 20, 2025
5
out of
5
rating by Richard Wolfley
"I contacted Ms Carosella at State Farm about providing me with home, auto and golf cart insurance. Her office responded quickly with quotes for all 3 and answered any and all questions in a timely manner. All interactions with her and her staff, especially Dena, have been very courteous as well as professional and informative. I ultimately bundled all 3 and received discounted rates for doing so. I would recommend this agent to anyone looking for new or to replace existing policies."
We responded:
"Thank you, Richard, for the amazing review! Our team works hard to provide a great insurance experience in Sumterville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our family and look forward to continuing our relationship!"