State Farm® Insurance Agent Victoria Carosella
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Ferguson
July 10, 2026
"Victoria Carosella's State Farm office was great to work with. As new residents of the area, her office was recommended to us and we are so fortunate it was. All staff we worked with with knowledgeable, timely and pleasant to work with. Highly recommend them."
"Thank you, Paul! I'm really happy to hear that our office made your transition to the area a bit smoother. It's wonderful to know that our team was able to provide you with knowledgeable and pleasant service. We appreciate your recommendation! Let us know if we can help with anything else!"
Rhett Bain
July 2, 2026
"A dear friend suggested that we give Angie a call and BOOM we're saving $6k/yr from our USAA policy that i had for 47 years. Great service, friendly and professional service. Thank you!!!!"
"Rhett, thank you for taking the time to leave us a review! I'm so happy to hear that Angie was able to help you save significantly on your policy. We strive to provide friendly and professional service to everyone who walks through our doors. We're glad to have you with us! Feel free to reach out if you need anything else!"
Heather Hillhouse
June 30, 2026
"I had a wonderful experience working with Angie Woodruff at State Farm while getting my homeowners insurance set up for my home in the Villages, Florida. Angie was knowledgeable, responsive, and made the entire process simple and stress-free."
"Heather, thank you for taking the time to leave us a review! I'm happy to hear that Angie was able to make the process smooth and straightforward for you. We appreciate your feedback and are here if you need anything else!"
Nicole Powell
June 30, 2026
"Angie went ABOVE and Beyond when signing us up for a policy. She was sweet and very knowledgeable. Thank you again for all of your help!!!"
"Nicole, thank you for taking the time to leave us a review! I'm so happy to hear that Angie provided you with such excellent service. We always aim to go above and beyond for our customers. We're always here if you need anything else!"
Frank Kerr
June 16, 2026
"She was friendly ,easy to understand and accommodating."
"Frank, I'm happy to hear that you found the experience friendly and accommodating! We always aim to make things easy to understand. Let us know if we can help with anything else!"
L LR
June 5, 2026
"I contacted Angie, at this agency, at the recommendation of my sister and I’m glad I did. There’s enough to arrange, when moving to a new state, and Angie made choosing insurance easy. In no time, I was covered, insurance cards were sent, and at a good price. Excellent customer service!"
"Thank you, L LR! I'm happy to hear that Angie was able to make your transition to a new state smoother and that you found our service excellent. It's great to know you felt well taken care of and got a good deal. We're always here if you need anything else!"
Steve Austin
June 4, 2026
"Very helpful and knowledgeable"
"Steve, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and knowledgeable. We always strive to provide the best service possible. Feel free to reach out if you need anything else!"
Dano Devine
June 2, 2026
"Dena and the whole staff are great to deal with!!!!"
"Hey, Dano! Thank you for the great review and for trusting us with your motorcycle and homeowners insurance needs. I’m so happy to hear you’ve had such a positive experience with Dena and our office. We truly appreciate your support and your kind words about our team."
Ed Waller
May 15, 2026
"Friendly professional group. Very responsive and timely."
"Thank you, Ed! I'm happy to hear that you found our team friendly and professional. We strive to be responsive and timely in all our interactions. If you ever need anything else, feel free to reach out!"
Michael Lane
May 12, 2026
"Very thorough and efficient. Great timely communication and a descent price."
"Thank you, Michael! I'm happy to hear that you found our service thorough and efficient. It's great to know our communication and pricing met your expectations. If you need anything else, feel free to reach out!"
Bob Starinieri
May 12, 2026
"Easy and convenient to deal with. I had all of my questions answered. Immediate coverage for all my insurance needs."
"Thank you, Bob! I'm happy to know that you found the process easy and convenient. It's great that we could provide immediate coverage and answer all your questions. If there's anything else you need, feel free to reach out anytime!"
antonia ruszala
May 6, 2026
"Excellent rates for Homeowners insurance. I have them my auto ins and my rates have been cut in half."
"Thank you, Antonia! I'm glad you're satisfied with our rates. It's wonderful to know we've been able to help you save. If you need anything else, just let us know. We’re here to help!"
Mark Genung
April 25, 2026
"As a retired insurance agent I appreciate Victorias expedience and thoughtful response to my insurance needs. Would highly recommend her for your insurance needs."
"Thank you, Mark! I'm happy to hear that you value the prompt and considerate service provided by Victoria. Your recommendation means a lot, especially coming from someone with your background in the industry. If you ever need anything else, feel free to reach out!"
Rosemary Trarbach
April 18, 2026
"We experienced excellent and timely service from Angie and Victoria. Very happy for the referral to this office."
"Thank you, Rosemary! I'm glad to hear that we provided you with excellent and timely service. We appreciate your referral and are here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Mary Nicoli
April 14, 2026
"Amazing support and very easy!"
"Thank you, Mary! I'm happy you found our support amazing and the process easy. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Thomas Biondi
April 14, 2026
"Great Team! Knowledgeable and responsive!"
"Thank you, Thomas! I'm happy to hear that you found our team knowledgeable and responsive. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Michelle Mattson
April 13, 2026
"Angie was a big help in getting our skoolie insured."
"Michelle, thank you for sharing your experience! I'm happy Angie could assist with insuring your skoolie. We appreciate your support and are here if you need anything else. Reach out anytime!"
Jane Eisen Cubides
April 9, 2026
"True pleasure working with these professionals! Always available to answer all questions that arise, handle each request efficiently: I’m in Fort Myers,Fl"
"Thank you, Jane! I'm happy to hear that you had a great experience with our team in Fort Myers. We strive to be available and efficient for all your insurance needs. If you have any more questions or need assistance, feel free to reach out anytime!"
Jared Gresham
April 6, 2026
"We worked with Angie W at Victoria’s State Farm Office on moving over both our auto and home insurance under their care and the experience so far has been fantastic. Quick response times, competitive pricing and very nice work flow followed by nice further support using the State Farm App on our phones. Victoria & her Agents have great systems in place, didn’t waste time and give us the assurance that we are in good hands."
"Thank you, Jared! I'm happy to hear that Angie and the team have provided you with a fantastic experience. It's great to know that our quick response times and competitive pricing have met your expectations. We’re committed to ensuring you feel confident with your insurance needs. If you need anything else, feel free to reach out!"
Kendra Owen
March 31, 2026
"We've had a great experience working with Angie! She's very responsive and knowledgeable! We are so happy to have found State Farm!"
"Thank you, Kendra! I'm delighted to hear about your positive experience with Angie. Her dedication to being responsive and knowledgeable truly makes a difference. We're happy to have you with us at State Farm! Let us know if there's anything else we can assist you with."
Bruce Lockwood
March 31, 2026
"I recently changed my car insurance to State Farm with Victoria at the Sumterville office and I reside in The Villages FL. Very fast, efficient and they saved me a significant amount of money. Great agent and office and I would highly recommend State Farm."
"Thank you, Bruce! I'm happy to hear that you had a positive experience with our Sumterville office and that we were able to help you save money on your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Glenn Schaefer
March 24, 2026
"Dena Pickard was very helpful in explaining the policy options and providing detailed quotes for the policies. She was able to answer all of my questions regarding the policy options. I was able to get Auto, RV, and Hopeowner's policies at competitive prices. I Also like that their office is located close to the Eastport area in The Villages."
"Thank you, Glenn! I'm happy to hear that Dena was able to assist you with your policy options and provide detailed quotes. It's great that you found competitive prices for your insurance needs. We're also glad our office location is convenient for you. If you need anything else, feel free to reach out!"
George Alvarado
March 24, 2026
"I gave this agency a try for a renters policy on one of my properties based on a recommendation from GEICO, and my experience was disappointing.
When the policy was sold to me, I was never asked whether I wanted personal property coverage. Instead, they added $68,000 in personal property coverage that I did not need, which increased the cost of my policy.
Then, when the renewal came around, it appeared the same thing was happening again. When I questioned it, the owner explained that this is how they sell it because otherwise they would need a signed form declining that coverage. That should have been clearly explained upfront.
Personal property coverage and sinkhole loss coverage were two of the main items that should have been clearly discussed with me before being included, since both increased the cost of the policy.
In January, I also contacted the office for a homeowners quote. The quote included more coverage than I actually wanted, and I was told they could not write it for less because of what their system required. I ended up going with another agent.
I also found the customer service lacking. When the policy was due, they would not send me mitigation information, which other agencies often provide as a courtesy. When I asked the owner about it, I was told they did not have time for that.
Overall, my issue with this office was the lack of transparency, poor communication, and limited customer service from Angie my rep. Based on my experience, I decided not to continue doing business with this agency."
"Thank you for your feedback. I’m sorry to hear that you felt frustrated during your experience.
For renters policies placed through third-party channels, the process and coverage structure are often more standardized. Coverages such as personal property are typically included by default, if a client chooses to decline them, a signed selection form is required. This is a compliance requirement, not something unique to our office.
Regarding your homeowners quote, we are bound by underwriting guidelines and system requirements that determine minimum coverage levels. While we always aim to tailor policies as closely as possible to a client’s preferences, there are limits to how much coverage can be adjusted.
We do our best to provide timely service to all clients, while also prioritizing those with active and comprehensive policies through our third party channels. That said, we are always working to improve communication and clarity throughout the process.
We appreciate you giving our agency an opportunity and wish you the best moving forward.
— Victoria"
Rod Ehmen
March 23, 2026
"I recently transferred my home, car and golf cart insurance to Victoria Carosella - State Farm Insurance, in The Villages, Fl. I had an excellent experience working with Angie. She was professional, very knowledgeable, promptly returned calls and was very personable. We were able to significantly reduce the cost of our insurance, while also having confidence in our coverage. Great experience and I highly recommend."
"Thank you, Rod, for sharing your experience! I'm delighted to hear that Angie provided such professional and personable service. It's wonderful that you were able to reduce your insurance costs while feeling confident in your coverage. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can assist with!"
william atwood
March 13, 2026
"Angie was very helpful and answered all our questions"
"Thank you, William! I'm happy to hear that Angie was able to assist you and address all your questions. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"